SpeakUp® by People Intouch: worldwide, multi-language, integrated phone/web misconduct reporting & case managementDiscover SpeakUp®
Global scope & coverage
People Intouch is the most internationally oriented misconduct reporting specialist: with clients in 57 countries and the SpeakUp® System operating in 70+ languages and in 200+ countries, People Intouch can truly claim its unique global reach.
Based in Amsterdam, the capital of the Netherlands where people of over 180 nationalities live and work, People Intouch’s employees are cosmopolitan by nature. People Intouch therefore offers the expertise and resources to service clients with a multinational and multilingual scope, as well as clients who operate in only a few countries.More information
A European approach to misconduct reporting
In Europe, complaining about your colleagues is widely considered as ‘not done’. This is rooted in both culture and history. Countries were once occupied by foreign powers or ruled by regimes that encouraged people to betray and report on each other. For the same reason, it is ‘not done’ to interrogate loyal employees who wish to help their company by reporting possible misconduct.
Another very important topic in Europe is data protection and data security. This entails both protecting the rights of all the persons involved when reporting misconduct, and keeping company data safe from intrusion by other groups, even by governments.
People Intouch understands these sensitivities very well. We have developed a misconduct reporting concept that accommodates each of these issues by design, without sacrificing quality.About us
Specialist with focus
People Intouch is a company focussing and specialising in one service only: Misconduct Communication. In respect of the whole compliance spectrum of prevention, detection and correction, People Intouch focusses on detection only.
Consequently, People Intouch does not offer consultancy services in prevention and correction of misconduct or fraud. However, our specialists do support and advise clients on optimal implementation and rollout.More information
SpeakUp®: report and communicate
The SpeakUp® Phone and Web System are designed for communicating with (anonymous) reporters of misconduct. Not for ‘throwing accusations over the fence’ (a one-way process). The possibility of communicating helps to make sure that the misconduct report can be judged and investigated in a fair way for all parties involved. This helps organisations to build trust with the messenger and to create a ‘SpeakUp Culture’ without fear of retaliation.
SpeakUp® facilitates this direct and multilingual Phone and Web communication between messenger and organisation in a unique way: reporters can choose to communicate in 70+ different languages, the organisation receives the messages in English and replies in English, and People Intouch takes care of the – back and forth – Phone and Web translations in all these languages within one working day.How does it work?